WGU C202 Managing Human Capital (WGUC202)

WGU C202 Managing Human Capital - based off the study guide. Questions and answers, 100% Accurate. What does Policies do? - -They are "what we do" What are mandatory benefits? - -By law they are offered from the employer. ex. Worker's Compensation, COBRA, Social Security Vietnam Era Veterans Readjustment Assistance Act of 1978 - -Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty. What are Procedures? ...

WGU C202 Managing Human Capital ch2. Questions and answers. 100% Accurate, rated A+ ________ is the glue that keeps employees committed to the organization and focused on making the efforts to change successful. - -trust Utilitarian standard - -the ethical action that best balances good over harm high-performance work systems (HPWS) - -high involvement or high commitment organizations performance culture - -focuses on hiring, retaining, developing, motivating, and making work assignm...

WGU C202 (Managing Human Capital - Chapter 2), Exam Review. Rated A+ Organizational culture the norms, values, and assumptions of organizational members that guide members' attitudes and behaviors Codes of conduct specifies expected and prohibited actions in the workplace and gives examples of appropriate behavior. code of conduct is a statement of behaviors that the organization expects from employees; inherent in the conduct is the idea that disciplinary action would be the result o...

What does Policies do? - -They are "what we do" What are mandatory benefits? - -By law they are offered from the employer. ex. Worker's Compensation, COBRA, Social Security Vietnam Era Veterans Readjustment Assistance Act of 1978 - -Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty. What are Procedures? - -They are "how we do it" Explain why employee handbooks protect both the employer and employee? - -D...

_______ is the glue that keeps employees committed to the organization and focused on making the efforts to change successful. - -trust Utilitarian standard - -the ethical action that best balances good over harm high-performance work systems (HPWS) - -high involvement or high commitment organizations performance culture - -focuses on hiring, retaining, developing, motivating, and making work assignments based on performance data and results consensual culture - -the type of culture that e...

Disability insurance - ANSWER supplements workers' compensation insurance to provide continued income in the event of an employee becoming disabled health insurance - ANSWER health care coverage for employees and their dependents presenteeism - ANSWER an employee physically comes to work but does not function at his or her full potential defined benefit retirement plans - ANSWER promise participants a monthly benefit at retirement Employee Retirement Income Security Act of 1974 - ANSWER ...

Task Inventory Approach - ANSWER Job experts generate a list of 50-200 tasks that are grouped in categories capturing major work functions. Structured Interview Technique - ANSWER Job experts provide information about the job during a structured interview. Staffing Ratios - ANSWER Indexing headcount with a business metric. Span of Control - ANSWER The number of people reporting directly to an individual. Talent Inventories - ANSWER Databases summarizing each employee's competencies, qual...

Four common biases to equal employment - ANSWER 1. stereotyping 2. prejudice 3. perception of possible personal loss if a member of a previously advantaged group feels that diversity initiatives will hurt their own career prospects. 4. ignorance. stereotyping - ANSWER generalizing that everyone in a certain group shares certain characteristics or behaves in the same way. prejudice - ANSWER outright bigotry unfair discrimination - ANSWER when employment decisions and actions are not job-...

What is a function related to the primary goal of the Occupational Safety and Health Administration (OSHA)? - ANSWER To correct hazards How do employee wellness programs benefit employers? - ANSWER By reducing workers' compensation and disability-related costs What determines whether stress is functional or dysfunctional? - ANSWER How manageable it is and the emotions it causes What is an example of bullying in the workplace? - ANSWER Intimidating a coworker What is an example of holding...

A process in which two or more parties make offers, counteroffers and concessions in order to reach an agreement distributive negotiation occurs under zero-sum conditions, where any gain to one party is offset by an equivalent loss to the other party integrative negotiation a win-win negotiation in which the agreement involves no loss to either party - Separate people from the problem - Focus on interests, not positions - Create options for mutual gain - Insist on objective criteria F...