Citrus College
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1. Employee rights can be defined as the guarantees of fair treatment t 
hat workers expect in return for their services to an employer. 
*a. True 
b. False 
2. In law, negligence is the failure to use a reasonable amount of care 
when such failure results in injury to another person. 
*a. True 
b. False 
3. Negligent hiring occurs when an employer hires an employee who is pr 
one to violent behavior. 
*a. True 
b. False 
4. The employment-at-will doctrine states that either employees or thei 
r...
1. Technology—and automation in particular—has reduced the number of jo 
bs that require routine tasks and little skill and has increased the nu 
mber of jobs that require considerable skill. 
*a. True 
b. False 
2. Knowledge workers are employees whose responsibilities include only 
problem-solving. 
a. True 
*b. False 
4. To proactively manage change, organizations should wait to see how e 
xternal forces impact an organization's performance, and then develop a 
plan to address those chan...
1. Strategic planning involves a set of procedures for making decisions 
about an organization’s long-term goals and strategies. 
*a. True 
b. False 
2. Neil is in the process of recruiting and selecting new employees in 
a way that caters to the welfare of his organization's existing employe 
es. He is working on human resource planning (HRP). 
*a. True 
b. False 
3. Strategic human resources management (SHRM) is a combination of stra 
tegic planning and HR planning. 
*a. True 
b. False 
4. ...
1. Because a job analysis includes information about the requirements o 
f someone doing a job, it provides the criteria for evaluating the perf 
ormance of the people who do the work. 
*a. True 
b. False 
2. A new position is being created in Tina's department. She has been a 
sked to create a statement of the different duties, tasks, and responsi 
bilities of the job. Tina is writing a job specification. 
a. True 
*b. False 
3. Job specifications describe the duties, tasks, and responsibiliti...
1. If employees consistently achieve their productivity objectives, it 
might be a signal that training is needed. 
a. True 
*b. False 
2. Training is oriented toward broadening employees' individual skills 
for future responsibilities. 
a. True 
*b. False 
3. By far the greatest proportion of training is spent on rank-and-file 
employees and their supervisors. 
*a. True 
b. False 
4. The systematic approach to training involves needs assessment, progr 
am design, implementation, and evaluation...
1. While the overall selection process is the responsibility of the HR 
department, line managers often make the final decision about hiring pe 
rsonnel into their unit. 
*a. True 
b. False 
2. The number of steps in the selection process and their sequence will 
vary, not only with the organization, but also with the type and level 
of jobs to be filled. 
*a. True 
b. False 
3. As more steps are generally required when filling positions external 
ly, companies often try to hire within and adver...
1. If employees consistently achieve their productivity objectives, it 
might be a signal that training is needed. 
a. True 
*b. False 
2. Training is oriented toward broadening employees' individual skills 
for future responsibilities. 
a. True 
*b. False 
3. By far the greatest proportion of training is spent on rank-and-file 
employees and their supervisors. 
*a. True 
b. False 
4. The systematic approach to training involves needs assessment, progr 
am design, implementation, and evaluation...
1. At TrueBlue, supervisors, peers, and subordinates all provide input 
into an employee's performance appraisal. TrueBlue uses a 360-degree ev 
aluation. 
*a. True 
b. False 
2. Most performance appraisals focus on long-term improvement, rather t 
han short-term achievements. 
a. True 
*b. False 
3. The two most common purposes of performance management programs are 
administrative and developmental. 
*a. True 
b. False 
4. The marketing department at TrueBlue is immense. The Senior Marketin 
...
1. If rates of pay are high, which creates a large applicant pool, then 
organizations may choose to raise their selection standards. 
*a. True 
b. False 
2. Strategic compensation is the term used for all the processes used t 
o determine the market rates to pay employees. 
a. True 
*b. False 
3. Raising selection standards and hiring better-qualified employees ca 
n reduce training costs. 
*a. True 
b. False 
4. LennoCorp has introduced a new recognition program in which employee 
s are public...
1. Historically, incentive plans have not been a major element of strat 
egic compensation management. 
a. True 
*b. False 
2. The performance threshold in incentive plans is the name given to th 
e amount awarded to an employer. 
a. True 
*b. False 
3. Incentive plans can create an organizational environment of shared c 
ommitment since individuals contribute to organizational success. 
*a. True 
b. False 
4. Meshing compensation and organizational objectives help employees as 
sume ownership o...