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NAHAM / CHAA Exam Review – Questions & Answers

CHAA EXAM LATEST 2024 QUESTIONS AND ANSWERS SOLVED 100% CORRECT!!

Patient access service's customers are_____________________. correct answer: Internal and external is Vital to ensure a positive healthcare experience for patients. correct answer: External Customers is as significant (important) as competence in assuring that a clean & accurate claim is generated. correct answer: Demonstrating compassion are responsible for knowing, promoting, and assisting patients to exercise their rights. correct answer: All personnel providing services to pati...

CHAA Exam 2023-2024 Questions and Answers 100% CorrectCHAA Exam 2023-2024 Questions and Answers 100% CorrectCHAA Exam 2023-2024 Questions and Answers 100% CorrectCHAA Exam 2023-2024 Questions and Answers 100% Correct Scatter Diagram - ANSWER-A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWER-a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process ove...

CHAA Exam Latest 2023 With Complete and Verified Solutions CHAA Certified Healthcare Access Associate NAHAM The National Association of Healthcare Access Management AIDET Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback Is the formal and informal process of obtaining and responding to patient com...

Under Title III of the Americans with Disabilities Act, hospitals are required to: correct answer: Provide resources to eliminate barriers in communication. What is NOT important when initiating a patient satisfaction survey? correct answer: What data measures are needed to care for a patient What is not a purpose of any quality improvement program? correct answer: Blame someone for the mistake Which of the following is not a patient satisfaction survey: correct answer: CMS Survey ...

Scatter Diagram correct answer: A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart correct answer: a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart correct answer: A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure correct answer:...

CHAA Exam Study Guide 2023-2024...

CHAA Exam study guide exam 2024

CHAA Exam with complete solutions