What is servicenow Study guides, Class notes & Summaries

Automated Test Framework (ATF) Fundamentals Micro-Certification Questions and Answers Verified 100% ATF is designed to cover specific types of testing. Which types of testing are appropriate for ATF? 2 answers - 1.Regression Testing, 2.Browser Compatibility Testing ATF was Introduced to improve the verification process of a ServiceNow instance.What are the primary goals of ATF? - Help Customers Remain Current, Increase Quality and Reduce Cost of Upgrades ServiceNow Delivers baseline Qui...

ATF is designed to cover specific types of testing. Which types of testing are appropriate for ATF? 2 answers - Answer 1.Regression Testing, 2.Browser Compatibility Testing ATF was Introduced to improve the verification process of a ServiceNow instance.What are the primary goals of ATF? - Answer Help Customers Remain Current, Increase Quality and Reduce Cost of Upgrades ServiceNow Delivers baseline QuickStart Tests to help customers develop Tests Quickly.Which of the following quick st...

ServiceNow CSA Exam Questions and correct Answers (T/F) ACL evaluates condition/script and roles If prefix of incident needs to be changed, where should you refer? Which of the following is possible via an inbound action? _________ Is an Elevated Privileges. As an end user, which modules of service catalog do you see? Which setting allows the user to view knowledge articles without logging in? ACL is part of which security? Jelly scripting is used in which of the fo...

ServiceNow Certified System Administration Test Updated Fall 2022 100% Graded already. What is a Transform Map in ServiceNow? What application is available to all users? How do you change the sort sequence of fields or tasks? In which three places can Tables and Fields be viewed and manipulated? Where do you change the Smart Filter Condition Builder? How do you display the slushbucket? What do you call a saved version of a personalized form? How do you apply a saved filte...

ServiceNow Discovery Implementation Certification Exam Questions and Answers 100% Accurate ServiceNow Discovery Implementation Certification Exam Questions and Answers 100% Accurate ServiceNow Discovery Implementation Certification Exam Questions and Answers 100% Accurate What is the purpose of the CMDB? - ANSWER-The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand ...

What are the 5 steps in Discovery? 1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking for when polling SNOW? Checking ECC queue entries with a value of Output and s...

NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms Answer: B NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categories B. Maintain Items C. Content Items D. Items Answer: B NO.3 Which term refers to application menus and modules which you may want to access quickly and often? A. Breadcrumb B. Favorite C. Tag D. Bookmark Answer: B ...

ServiceNow provides what key IT services? - -IT -Security Operations -HR -Customer Service -Building Business Services ITSM inculudes? - -Incident Management -Problem Management -Change Management -Request Fulfillment -and rely heavily on Knowledge Management and CMDB What are the types of workshops for ITSM - -Roadmap Workshop -Process Workshops -Technical Workshops -Requirements Workshops Roadmap workshop summary - -Create an actionable roadmap that guide the transition to the ...

Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service - D. Self-service Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks - B. My Groups Work Multiple choice, single line text, and select box are what type of elements in ServiceNow? A. Order Guides B. Request Types C. Variable Types D. Related List...

Which of the below methods can be used to default the current date/time in a scoped app? A) new GlideDateTime().getDsiplayValue() B) DateTime();Answer - A) new GlideDateTime().getDisplayValue() Developers can create an _____________ to prevent pushes or pulls to particular instances in the team development hierarchy. A) roles B) exclusion policyAnswer - B) Exclusion policy The basic strategy while creating a utils script include, identify the steps that does not belong A) script...