Itil® Study guides, Class notes & Summaries
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ITIL® 4 Foundation (Exams #1-6) Q&A_ Spring 2022-23.
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ITIL® 4 Foundation (Exams #1-6) Q&A_ Spring 2022-23. 
USE (Ctrl +F) or key words to get to your question (Answered) 
ITIL® 4 Foundation ( Exam #1) 
 
What is the definition of a service? 
 
Identify the missing word(s) in the following sentence. Utility is the [?] offered by a product or service to meet a particular need. 
 
Identify the missing word in the following sentence. [?] is the practice of ensuring that risks are properly assessed, authorizing changes to proceed, and managing a cha...
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ITIL® 4 Foundation Exam Studyguide 2023
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ITIL® 4 Foundation Exam Studyguide 2023...
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ITIL® 4 Foundation questions with correct answers
- Exam (elaborations) • 30 pages • 2023
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Introduction questions - Answer Introduction answers 
 
Bloom levels tested in ITIL 4 Foundation exam - Answer - Bloom's level 1 (~77.5% of questions) involves "to remember" 
- Bloom's level 2 (~22.5% of questions) involves "to understand" 
 
Modules that must be completed to attain ITIL Strategic Leader (ITIL SL) - Answer - ITIL Strategist (direct, plan & improve) 
- ITIL Leader (digital & IT strategy) 
 
Modules that must be completed to attain ITIL Managing Professional (ITIL MP) ...
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VALUE PACK:*-*-*-* ITIL® 4 FOUNDATION EXAMS *-*-*-*
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VALUE PACK:*-*-*-* ITIL® 4 FOUNDATION EXAMS *-*-*-*
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ITIL® 4 Foundation questions with correct answers
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ITIL® 4 Foundation questions with correct answers
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ITIL® 4 Foundation (Practice Exam #4) questions with correct answers
- Exam (elaborations) • 6 pages • 2023
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Identify the missing word(s) in the following sentence. Service management is a set of specialized organizational [?] for enabling value for customers in the form of services. - Answer Capabilities 
 
What is the definition of a configuration item? - Answer Any component that needs to be managed in order to deliver an IT service 
 
Identify the missing word(s) in the following sentence. An incident is a(n) [?] interruption to a service or reduction in the quality of a service. - Answer ...
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ITIL® 4 Foundation (Practice Exam #5) Questions And Answers Already Passed
- Exam (elaborations) • 4 pages • 2023
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ITIL® 4 Foundation (Practice Exam #5) Questions And Answers Already Passed
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ITIL® 4 Foundation Exams 1-6, & FINAL EXAM, Questions & Answers, A+ Guide
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ITIL® 4 Foundation Exams 1-6, & FINAL EXAM, Questions & Answers, A+ Guide
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ITIL® 4 Foundation (Practice Exam #4) questions with correct answers
- Exam (elaborations) • 6 pages • 2023
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ITIL® 4 Foundation (Practice Exam #4) questions with correct answers
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ITIL® 4 FOUNDATION (PRACTICE EXAM #5) REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/[LATEST EXAM UPDATES]
- Exam (elaborations) • 5 pages • 2024
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ITIL® 4 FOUNDATION (PRACTICE EXAM #5) REVIEW 
QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ 
What is the definition of service management? - -A set of specialized organizational capabilities for 
enabling value to customers 
Identify the missing word(s) in the following sentence. A user is a person who uses [?]. - -Services 
What is the definition of a change? - -The addition, modification, or removal of anything that could 
have a direct or indirect effect on services 
What is defined as ...
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