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Service Management: Operations, Strategy, Information Technology 10th Edition 2024 TEST BANK By Sanjeev Bordoloi, All Chapters 1 - 16, Complete Newest Version Service Management: Operations, Strategy, Information Technology 10th Edition 2024 TEST BANK By Sanjeev Bordoloi, All Chapters 1 - 16, Complete Newest Version

  • Service Management: Operations, Strategy, Information Technology 10th Edition 2024 TEST BANK By Sanjeev Bordoloi, All Chapters 1 - 16, Complete Newest Version

  • Exam (elaborations) • 409 pages • 2024
  • Service Management: Operations, Strategy, Information Technology 10th Edition 2024 TEST BANK By Sanjeev Bordoloi, All Chapters 1 - 16, Complete Newest Version PART ONE Understanding Services 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THR...
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