logo-home
logo

Study guides, Class notes & Summaries

Looking for the best study guides, study notes and summaries about ? On this page you'll find 1 study documents about .

All 1 results

Sort by

COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE

  • COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE

  • Exam (elaborations) • 6 pages • 2024
  • COB 204 Final EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE Which of the following best describes CRM? - ANSWER- a way of thinking and acting Which of the following is an important enabler of CRM? - ANSWER- recognizing that there are many customer touch points Which of the following is NOT a customer touch point? - ANSWER- none of the above - all are touch points Which of the following is a customer touch point? - ANSWER- telephone contact e-mail Web sites customer visits to a sto...
    (0)
  • $7.99
  • + learn more