HRMT 70002
Sheridan College
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Sheridan College HRMT 70002 Group Assignment - Case 1 and Case 2.
- Exam (elaborations) • 8 pages • 2022
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Sheridan College HRMT 70002 Group Assignment - Case 1 
and Case 2. 
Case Study #1 
Which managerial strategy would be most effective for this firm? 
INTRODUCTION 
Susan Superfit believes that the key of success of her business will be “highly motivated 
and knowledgeable employees who have a strong concern for their customers and who are also 
able to work as team members with the other employees to provide the best possible customer 
service” (Long & Singh, 2018, p. 479). Taking into consid...
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